📜 Privacy Policy
Last Updated: September 3, 2025
Company Ownership
NOVASERVE TECHNOLOGIES is a sole proprietorship owned by Ms. Pratibha Sunil Zope and managed by Mr. Nikhil Sunil Zope. All services, customer operations, and policies are handled under this structure. At NOVASERVE TECHNOLOGIES, protecting customer data is our top priority. This policy outlines how we collect, use, and safeguard your information.
Information We Collect
To provide our services effectively and securely, we collect the following types of information:
- Personal Details: Your full name, email address, phone number, and billing address.
- Identification Documents (KYC): To verify genuine customers and prevent fraud, we may require a copy of your Aadhaar card, PAN card, Passport, or other Government-issued ID.
- Technical Data: We automatically log your IP address, device and browser information, and server access logs for security and troubleshooting purposes.
Why We Collect Data
Your data is collected and processed for the following specific reasons:
- To verify your identity and protect our platform from fraud and abuse.
- To process payments for the services you purchase and to manage your account.
- To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations as required by Indian law and our upstream partners.
- To fulfill our legal obligations and respond to lawful requests from authorities.
Data Security
We are committed to securing your data through a variety of measures:
- All sensitive data, such as personal details and identification documents, is encrypted both in transit (using SSL/TLS) and at rest.
- Access to your personal data is strictly restricted to authorized personnel who require it to perform their job functions.
Data Sharing
We respect your privacy. We never sell or rent your personal information to third parties.
Limited data may be shared under strict confidentiality with the following entities:
- Payment Processors: To securely process your payments for our services.
- Domain Registries: Your contact information is shared with domain registrars (e.g., ICANN, NIXI) as required for domain name registrations.
- Government Authorities: We may disclose information if legally required to do so by a court order or other binding legal process.
Cookies
Our website uses essential cookies to manage login sessions, maintain your shopping cart, and ensure the security of your account. We may also use cookies for analytics to improve our website. You have the option to disable cookies in your browser settings, though this may affect the functionality of our client area.
Your Rights
You have the right to manage your personal information. You can request to access, update, or request the deletion of your data (subject to our legal and regulatory obligations). To make a request, please contact our privacy policy.
